Rundle Mall Adelaide: Crazy moment Woolworths shopper explodes in foul language – staff criticised for one thing
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Rundle Mall Adelaide: Crazy moment Woolworths shopper explodes in foul language – staff criticised for one thing

An old video of an angry woman swearing and attacking other Woolworths shoppers has emerged online, sparking a debate about the store staff’s response.

The video was recorded by a group of customers at the Rundle Mall supermarket in Adelaide’s CBD in June 2020 after a woman became aggressive towards them.

The woman shouted at the group, demanding that they stop filming her.

“You never fucking film people without their permission – do you fucking understand that?” she asked.

The man filming could be heard telling the woman, “You have to stop,” but the woman walked up to him and shouted, “You have to stop.”

A Woolworths employee intervened by putting her hand between the two women, preventing them from approaching the group any further, but the women shouted: “No, get them out.”

One of the employees then told the man he had to stop filming the incident.

“This is private property, you can’t film here,” she said.

Rundle Mall Adelaide: Crazy moment Woolworths shopper explodes in foul language – staff criticised for one thing

A shopper began filming a woman who followed his group near a Woolworths store and began swearing at them (the aggressive woman is blurred in the image)

The aggressive woman added: “You’re not allowed to fucking film here.”

The man tried to explain to staff why he was filming.

“She’s aggressive, she’s aggressive,” he said.

I have to film this to protect you.

“She follows us and curses us.”

This further enraged the woman, who accused the group of following her “up the escalator.”

The man continued filming, which made the woman become more aggressive.

Other staff members then intervened and again asked the man to stop filming.

Another customer sided with the group and said their treatment was “unfair.”

The group leaves, but the woman at the self-checkout can still be heard shouting and swearing at them to leave.

Many Australians were outraged when a man was told he was not allowed to film in a store, instead of telling the aggressive woman to leave (Woolworths stock photo)

Many Australians were outraged when a man was told he was not allowed to film in a store, instead of telling the aggressive woman to leave (Woolworths stock photo)

Social media users believed the woman, not the group, should have been escorted out of the store.

“What a disappointment, Woolworths workers,” someone wrote.

“Why didn’t they ask her to leave?” someone else asked.

However, many Australians were outraged when staff asked the man to stop filming rather than deal with the aggressive woman.

“Woolies worker who says it’s private property and can’t be filmed needs more training before she gets her next paycheck,” one wrote.

Another added: “You could just film in any store that is open to customers.”

However, Australian businesses are considered privately owned, even if they are open to the general public – and even if they are listed on the stock exchange as a public company.

By entering the competition, you agree to abide by the company rules.

Other customers were quick to come to the defence of Woolworths staff who noticed the woman’s anti-social behaviour worsened with the number of videos the man recorded.

Australian businesses are considered private property and customers must abide by the terms set by the store and staff (pictured Woolworths store)

Australian businesses are considered private property and customers must abide by the terms set by the store and staff (pictured Woolworths store)

“All the commenters wondering why he was asked to stop filming have never heard of de-escalation,” one wrote.

“They (the man filming) are just making it worse,” said another.

A Woolworths spokesperson told Daily Mail Australia that staff had “done everything they could” to de-escalate the situation.

“We have been made aware of an incident that occurred in 2020 between two customers at a store in Adelaide,” they said.

“Our store team did everything they could to de-escalate the dispute under difficult circumstances and then called the police to the scene.”

According to Daily Mail Australia, Woolworths has not received any complaints or correspondence from any customers since the incident occurred.

No customers or team members were injured.